Ombudsman complaints rise 8% in first half of 2015

The Financial Ombudsman Service took on 173,994 new cases in the first half of 2015 – an overall increase of 8% on the previous period. Read more...

Ombudsman annuity cases rise as adviser complaints fall

The proportion of complaints about advisers, which were upheld by the Financial Ombudsman Service, has fallen in the last year.

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FOS cuts its budget for 2015/16 to £223.9 million

The Financial Ombudsman Service is set to cut its spending by 11% in the next financial year, with its budget dropping to just under £224million. Read more...

Ombudsman to add 200 staff but cuts budget and freezes levy

The Financial Ombudsman Service will cut its budget by £31m and freeze its levy at £23.3m in 2015/2016. Read more...
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