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FOS increases maximum award limit

The Financial Ombudsman Service (FOS) has increased its maximum award limit from £415,000 to £430,000.

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FOS warns complaints could soar to 210,000 this year

The Financial Ombudsman Service expects the number of complaints it will receive this year to hit 210,000 - nearly 30,000 higher than predicted in December.

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FOS rapped by ICO over poor response times

The Financial Ombudsman Service has been rapped by The Information Commissioner’s Office over continued failings to meet its obligations under the Freedom of Information Act (FOIA).

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Ombudsman expects 10% increase in cases

The Financial Ombudsman Service is expecting over 181,000 consumer complaints in the 2024/25 financial year, according to its annual consultation paper.

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