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Half of advisers look to platforms for Consumer Duty support

Almost half (46%) of advisers aware of the Financial Conduct Authority’s (FCA) new Consumer Duty rules plan to turn to platform providers for implementation support, according to a new report.


3 in 4 advisers concerned about Consumer Duty rules

Almost three quarters (73%) of advisers have concerns about the FCA's planned Consumer Duty rules and guidance.


1 in 5 advisers unprepared for Consumer Duty

A fifth (19%) of financial advisers admit they have not heard of the FCA’s new Consumer Duty and have not considered changes they may need to make.


Moret calls for Consumer Duty dashboard

Industry veteran John Moret has called on the Financial Conduct Authority to add a customer service 'dashboard' to its proposed Consumer Duty rules.

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