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Half of advisers look to platforms for Consumer Duty support

Almost half (46%) of advisers aware of the Financial Conduct Authority’s (FCA) new Consumer Duty rules plan to turn to platform providers for implementation support, according to a new report.

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3 in 4 advisers concerned about Consumer Duty rules

Almost three quarters (73%) of advisers have concerns about the FCA's planned Consumer Duty rules and guidance.

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1 in 5 advisers unprepared for Consumer Duty

A fifth (19%) of financial advisers admit they have not heard of the FCA’s new Consumer Duty and have not considered changes they may need to make.

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Moret calls for Consumer Duty dashboard

Industry veteran John Moret has called on the Financial Conduct Authority to add a customer service 'dashboard' to its proposed Consumer Duty rules.

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