FOS reports 117,000 fewer complaints

The Financial Ombudsman Service saw a sharp drop in complaints over the past year, down nearly 117,000 to 271,468 in 2019/20, according to its annual complaints data published today.

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Editor’s Column: So how are you doing?

 

And how are you doing Kevin? Well thanks for asking, I’m not too bad in the circumstances.

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Editor’s Column: More mini-bond misery but why?

So here we go again, another saga getting under way about unsuspecting ‘mini-bond’ investors being ripped off.

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FOS confirms max comp to rise to £355,000

The Financial Ombudsman Service is to increase its maximum compensation award for 2020/21 to £355,000 per case, a £5,000 increase on 2019.

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