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FOS says Covid-19-related complaints top 10,000

The Financial Ombudsman Service has so far received over 10,000 Covid-19-related complaints, according to its quarterly report out today.

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FOS complaints fall to lowest level for 7 years

The number of complaints dealt with by the Financial Ombudsman Scheme has fallen to its lowest level for at least 7 years.

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FCA appoints new Complaints Commissioner

The Financial Conduct Authority, the Prudential Regulation Authority and the Bank of England have appointed FOS independent assessor Amerdeep Somal as Complaints Commissioner.

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FOS receives 3,500 Coronavirus related complaints

Rejected insurance claims and complaints about the speed of providers' admin have formed the majority of the 3,500 Coronavirus pandemic-related complaints received by the Financial Ombudsman Service.

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