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20% rise in complaints about FCA decisions

The Complaints Commissioner has reported a 20% rise in complaints about FCA's decisions on disputes in its annual report for the year ended in March.

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FOS adviser complaints hold steady

There were 1,823 complaints to the Financial Ombudsman Service about financial advisers in 2022/23, the same number as the previous year.

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Pension and investment complaints fall by 8%

The number of complaints about life and pension and investment companies fell by 8% during 2022, according to the latest data from the Financial Ombudsman Service.

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Ombudsman consults on complaints data

The Financial Ombudsman Service has today launched a consultation on proposed amendments to the way it reports business-specific complaints data. 

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