FOS costs rise as waits lengthen
- Friday, 29 October 2021
- Articles
The average cost per case for the Financial Ombudsman Service (FOS) has risen to £1040 in 2020/21 from £920 the previous year.
Read more...FOS to encourage firms to settle complaints quicker
- Tuesday, 05 October 2021
- Articles
The Financial Ombudsman Service has proposed changes to its case reporting process to encourage firms to settle early and reduce waiting times.
Read more...FOS warns of ‘dramatic’ rise in scam complaints
- Friday, 24 September 2021
- Articles
The Financial Ombudsman Service has reported a “dramatic” 66% rise in fraud and scam complaints in the first quarter of its 2021/22 year.
Read more...SIPP adviser shuts after surge in CMC-linked complaints
- Friday, 02 July 2021
- Articles
Pension adviser Portal Financial Services LLP has shut its doors to new business following a string of complaints to the Financial Ombudsman Service, many brought recently by Claims Management Companies.
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