DB transfer complaints spike by 44% in a year

The number of customer complaints made to the Financial Ombudsman Service (FOS) relating to defined benefit transfers rose by 44% in 2018/19.

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FOS receives over 200 complaints against adviser firms

 

The Financial Ombudsman Service received more than 200 complaints against large financial advisory firms in the first half of the year.

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FOS receives hundreds of ‘ambulance chaser’ complaints

The Financial Ombudsman Service (FOS) has received hundreds of complaints about the activities of claims management companies (CMCs) – so-called ‘ambulance chasers’.

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FOS orders Scottish Widows to compensate client

Scottish Widows has been ordered to compensate a client after a rule change around overseas pension transfers led to him being hit by an unnecessary 25% per cent tax charge.

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