FOS reports 117,000 fewer complaints

The Financial Ombudsman Service saw a sharp drop in complaints over the past year, down nearly 117,000 to 271,468 in 2019/20, according to its annual complaints data published today.

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FSCS receives 733 claims against Berkeley Burke

The Financial Services Compensation Scheme (FSCS) has received 733 claims against Berkeley Burke Sipp Administration Limited (BBSAL).

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DB transfer complaints spike by 44% in a year

The number of customer complaints made to the Financial Ombudsman Service (FOS) relating to defined benefit transfers rose by 44% in 2018/19.

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FOS receives over 200 complaints against adviser firms

 

The Financial Ombudsman Service received more than 200 complaints against large financial advisory firms in the first half of the year.

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