FOS orders Sanlam to pay compensation

Wealth management firm Sanlam has been ordered to pay compensation by the Financial Ombudsman Service for giving “unsuitable” advice.

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Former Which? exec to lead review into FOS

The Financial Ombudsman Service has enlisted former Which? executive director Richard Lloyd to head a review into FOS’s complaints handling.

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FOS: complaints against advisers down 16%

The Financial Ombudsman Service (FOS) says complaints against advisers are down 16%.

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Leading MP wants answers from FOS after TV probe

Nicky Morgan MP, chair of the Treasury Committee, has written to the Financial Ombudsman Service about TV’s ‘Dispatches’ programme which this week exposed poorly trained FOS staff searching on Google to learn about what products they were reviewing.

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