FOS increases budget by over 18%

The Financial Ombudsman Service has today confirmed it will increase its annual budget for the coming year by just over 18.5% to £291.7m.


FOS plans £44m increase in budget as cases rise

The Financial Ombudsman Service is planning to increase its budget by £44m to £283.8m in 2022/23 to cope with an expected increase in more complex cases.


FOS plans major shake-up to improve service 

The Financial Ombudsman Service is to reform the organisation to provide a better service to customers.


FCA exec is appointed interim FOS CEO

The Financial Ombudsman Service has appointed FCA executive Nausicaa Delfas as its interim chief executive and chief ombudsman following the departure of Caroline Wayman.

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