Ombudsman accuses DWP of maladministration

The Parliamentary and Health Ombudsman has accused the Department for Work and Pensions (DWP) of failing to provide accurate, adequate, and timely information about changes to the State Pension age for women.

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FCA exec is appointed interim FOS CEO

The Financial Ombudsman Service has appointed FCA executive Nausicaa Delfas as its interim chief executive and chief ombudsman following the departure of Caroline Wayman.

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Fall in percentage of successful SIPP complaints

Latest Financial Ombudsman Scheme data released today shows a steady decline in the number of SIPP complaints upheld over the past year.

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FOS orders Scottish Widows to compensate client

Scottish Widows has been ordered to compensate a client after a rule change around overseas pension transfers led to him being hit by an unnecessary 25% per cent tax charge.

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