FOS productivity up 12% but levy rises 10%

Caseworker productivity improved 12% at the Financial Ombudsman Service in 2021/22 as the Ombudsman confirmed this week that its compulsory levy will rise by over 10% for 2022/23.

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Lawyer appointed as new Pensions Ombudsman

Lawyer Dominic Harris has been appointed as the new Pensions Ombudsman from 16 January 2023.

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FOS considers funding model shake-up

The Financial Ombudsman Service has proposed changes to its funding model to more accurately reflect the cost of individual cases.

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Integrity IFA scolded by FOS for ignoring client complaints

The Financial Ombudsman Service has upheld two complaints about Integrity IFA’s advice involving unregulated investments in SIPPs and scolded the advice firm for ignoring clients and the ombudsman.

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