Bank escapes £29m fine but still lands largest ever PPI penalty

Clydesdale Bank has been handed the largest ever PPI related fine – leaving it having to cough up £20,678,300 for "serious failings" in its complaint handling processes. Read more...

FOS cuts its budget for 2015/16 to £223.9 million

The Financial Ombudsman Service is set to cut its spending by 11% in the next financial year, with its budget dropping to just under £224million. Read more...

Pensions could be next PPI scandal, firm warns

The pension reforms risk creating another PPI-style scandal, a financial services firm's founder says.

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Ombudsman deals with record 2.3m disputes

The Financial Ombudsman Service, the government-backed independent watchdog that aims to settle disputes between consumers and financial businesses, reported a record 2.3m disputes in the past 12 months - equivalent to 40,000 a week. Read more...
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