FOS reveals independent probe after TV allegations

The Financial Ombudsman Service will appoint an independent person to lead an investigation into allegations aired in a TV documentary, it has revealed, while a committee of MPs said staff had laid bare tales of "low morale and dismay" about "poor culture".


FOS hit backs at ‘unfair’ TV show but will review allegations

The Financial Ombudsman Service has hit back over a Channel 4 documentary aired last night, saying it provided an “unfair impression” of the organisation.


FOS claims will horrify says shocked ex-Minister

Former Pensions Minister Baroness Ros Altmann has told Financial Planning Today she is “absolutely shocked” about claims of failings at the Financial Ombudsman Service.


We want cold call ban now and compulsory guidance - MPs

MPs on the Commons Work and Pensions Committee have urged the Government to ban pension cold calls by June 2018 and to introduce compulsory consumer guidance before pension pots can be accessed.

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