Claire Trott: Why SIPP complaint numbers make my blood boil

One thing that makes my blood boil is the blame SIPPs get every time there is a release of information on complaints. 


Complaints rise to 3.32m in first half of 2017

FCA data released today shows that number of complaints recorded by firms rose to 3.32 million in the first half of 2017 compared to 3.04 million in the second half of 2016.


FOS sees 13% jump in new cases in first half

The Financial Ombudsman Service recorded a total of 170,000 new cases in the first six months of this year, up 13% on 2016.


FOS upheld almost 4 in 10 complaints on sales and advice

Nearly four out of ten resolved complaints against financial advisers about sales and advice were upheld by the FOS in 2016/17.

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