Consumers saving more and spending less

People are saving more and spending less as the impact of the Coronavirus outbreak hits personal finances, according to analysis by the Economic Research Council.


3 new members for Financial Services Consumer Panel

The independent Financial Services Consumer Panel, which advises the FCA, has announced three new members.


Consumers value adviser honesty most, survey finds

Adviser honesty has been ranked the most important consideration for consumers, a new survey has found.


Consumer complaints contradict provider perceptions

UK financial services firms are underperforming when it comes to complaints handling, despite their growing belief that customers are satisfied with their performance.

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