I love this time of year. It’s a time for reflection and opportunity. It’s a time for resolutions and goal setting, with January viewed by many as a clean slate.

As we near the end of the second decade of the 21st century, it’s fair to say the technological advances so far this century have been astonishing.

Back in 2014, we overhauled our strategy at Informed Choice. With our 20th anniversary taking place, it was the natural time to inject some new life, energy and direction into the business.

I’m not good at everything. Despite my prevalence for slightly too much bravado and confidence, I’m reminded often of my limitations.