The regulator has announced it will launch a redesigned site in June, with the aim of presenting information in a clearer and better structured way.
But asked by Financial Planning Today how much the work has cost, the FCA said a Freedom of Information request would need to be submitted to obtain the answer, as well as the details about who was assigned to carry out the project.
The FCA told users the new design would it make it easier to find, understand and complete regulatory tasks and information and stated the site would work equally well on a desktop PC or a tablet/mobile.
It also promised to present “our most popular page in language other than English” – although it did not say what other languages these would be.
Dedicated pages for all existing types of firm have been created and these will display sector-specific information such as news, publications and events.
The FCA said a comment, which has come up frequently in feedback, is that its information about UK and international financial markets is not easy to find.
The FCA said: “On the new site there will be a dedicated markets section with a link on the main menu, which will be organised into a more logical layout.
“We hope that the refreshed site will be a big step forward in providing the right information to all our users in the most accessible way.”
A new site search, which was rolled out last August, is being further developed ahead of launching the new website. From June, users will be able to search by site section, date and document type.
The FCA announcement read: “After a year of planning and extensive research with our users, we will be launching our redesigned website in June.
“Although the new site won’t be totally complete, as the publications and news sections will follow in September, people visiting the site should have a much improved experience from the moment they enter to the moment they leave.
“We have spent time testing and refining ideas and designs, with a wide cross section of website users, including firms and consumers.”
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