Consumer Duty

FCA promises to cut Consumer Duty duplication and confusion

The FCA has given one of its strongest hints yet that reform of the Consumer Duty is on the way and what direction it might take.
Editor’s Comment: A Duty to be proportionate

The FCA gave the broadest hint yet this week that it is ready to reform the Consumer Duty and cut out some of the unnecessary red tape.
Platform losses are not an excuse to keep cash interest - FCA

Some investment and SIPP providers have been retaining interest earned on cash-holdings to subsidise loss-making platforms, according to an FCA study published today.
Exclusive: Consumer Duty 'reducing' access to advice

Nearly three in 10 Financial Planners (28%) surveyed in an exclusive poll for Financial Planning Today say they have cut the number of clients they serve as a result of the Consumer Duty.
FCA outlines stronger protection for consumers
Editor’s Column: A question of trust
PIMFA calls for Consumer Duty clarity
Moret calls on FCA for customer care measurement
FCA plans new Consumer Duty for firms
PIMFA criticises FCA’s 'woolly' Consumer Duty proposals
PIMFA calls for extension of Consumer Duty implementation
AJ Bell calls on FCA to clarify advice/guidance boundary
Moret calls for Consumer Duty dashboard
1 in 5 advisers unprepared for Consumer Duty
3 in 4 advisers concerned about Consumer Duty rules
Half of advisers look to platforms for Consumer Duty support
FCA warns lifetime mortgage firms about ‘exploitation’ risk
FCA’s new Consumer Duty - what's coming
FCA extends Consumer Duty implementation deadline
FCA’s new Consumer Duty rules are revealed

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