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  • PIMFA condemns new FOS funding proposals

    Ian Cornwall
  • FOS orders Scottish Widows to compensate client

    FOS
  • Fall in percentage of successful SIPP complaints

    FOS HQ
  • FCA exec is appointed interim FOS CEO

    Nausicaa Delfas
  • Ombudsman accuses DWP of maladministration

    The investigation looked at communications from the Department for Work and Pensions
  • Integrity IFA scolded by FOS for ignoring client complaints

    The HQ for the Financial Ombudsman Service
  • FOS considers funding model shake-up

    Nausicaa Delfas, interim chief executive and chief ombudsman of the FOS
  • Lawyer appointed as new Pensions Ombudsman

    The role is a public appointment made by the Secretary of State for the Department for Work and Pensions
  • FOS productivity up 12% but levy rises 10%

    FOS HQ
  • FOS uphold rate steady at 35% as complaints rise

    FOS HQ
  • Pension and investment complaints fall by 8%

    FOS website
  • FCA restricts London IFA firm for multiple failings

    FCA logo
  • 4 advisers join FOS list of firms hit by most complaints

    Financial Ombudsman Service HQ
  • FCA proposes splitting fee blocks as fee freeze ends

    FCA HQ
  • Ombudsman expects 10% increase in cases

    Abby Thomas, chief ombudsman of the Financial Ombudsman Service
  • Ombudsman tells DWP to pay WASPI compensation

    The 1995 Pensions Act and subsequent legislation raised the State Pension age for women born on or after 6 April 1950.
  • Analysis: WASPI compensation could cost DWP £10.5bn

    Former Pensions Minister and industry expert Ros Altmann called on Parliament to take direct responsibility for what happens next.
  • FOS complaints jump by 20% in 6 months

    Abby Thomas, chief executive and chief ombudsman at the Financial Ombudsman Service

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