• Contact
Financial Planning Today
  • Home
    • About Us
      • About us
      • Advertising
  • News
    • Financial Planning News
    • Regulation
    • Professional Bodies
    • Wealth Management
    • Job News
    • Paraplanning
    • M&A News
  • Opinion
    • The Editor's Column
    • Mr Sipp - John Moret
    • Life Planning Founder George Kinder
    • Guest Columnist
  • Features
    • Training and Events
    • Insight & Analysis
  • FP Today Magazine
  • Optimum
  • Jobs
  • Home
    • About Us
      • About us
      • Advertising
  • News
    • Financial Planning News
    • Regulation
    • Professional Bodies
    • Wealth Management
    • Job News
    • Paraplanning
    • M&A News
  • Opinion
    • The Editor's Column
    • Mr Sipp - John Moret
    • Life Planning Founder George Kinder
    • Guest Columnist
  • Features
    • Training and Events
    • Insight & Analysis
  • FP Today Magazine
  • Optimum
  • Jobs
  • Two thirds of FOS adviser complaints linked to suitability

    Close to two thirds (61%) of complaints to the Financial Ombudsman Service about advisers are related to advice suitability, according to a new study.

  • 49% rise in complaints to Financial Ombudsman

    The number of complaints received by the Financial Ombudsman Service climbed by 49% in the second half of 2024.

  • 50% rise in complaints to Financial Ombudsman

    The number of complaints received by the Financial Ombudsman Service climbed by more than 50% in the last three months.

  • Fewer professional reps submitting pension claims

    The percentage of professional complaints about pensions and annuities to the Financial Ombudsman Service - including from claims management companies -  showed a surprise fall in the latest quarterly period, in marked contrast to a surge in professional complaints overall. 

  • PPI causes financial services redress to more than double to £2bn

    Graph showing number of complaints received since 2006. Source: FSA
  • Complaints against advisers continue to fall says FOS

    Sectors which receive most complaints. Source: FOS
  • Ombudsman reports 27% increase in complaints for latest period

    Natalie Ceeney, FOS chief executive and chief ombudsman
  • FCA data shows complaints increase by one per cent

    FCA chief executive Martin Wheatley
  • Complaints to Financial Ombudsman double due to PPI

    Natalie Ceeney, chief executive of FOS
  • Ombudsman deals with record 2.3m disputes

    Financial Ombudsman website
  • Most complained about firms revealed by the FCA

    FCA offices
  • Customer complaints changes to be made by regulator

    FCA building
  • FCA may ban firms from using premium rate lines for complaints

    Christopher Woolard, FCA director of policy, risk and research
  • Complaints fall by 7% but more grumbles on banking

    FCA's Christopher Woolard
  • Firm launches complaints handling service for advisers

    FOS offices - the service will deal with complaints to the ombudsman
  • Complaints: One day-targets and premium phone charges to be axed

    Christopher Woolard, director of strategy and competition at the FCA
  • Financial complaints fall by 1.4% but still top 2.1m

    Christopher Woolard, director of strategy and competition at the FCA
  • Ombudsman reports 23% increase in pension complaints

    FOS website
  • Sipps beat PPI to top FOS upheld complaints rate

    FOS building
  • Revealed: Top 5 most complained about advice firms

    FOS headquarters

Page 1 of 5

  • Prev
  • 1
  • 2
  • 3
  • 4
  • 5
  • Next

Key Links

  • Privacy Policy
  • Terms and Conditions
  • Contact us
  • Advertise
  • About
  • Contact the Newsdesk
Copyright © 2025 Financial Planning Today. All Rights Reserved.