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  • FOS pushes back complaints to firms

    FOS website

  • FCA bans adviser after 13 FOS complaints

    FCA logo

  • FOS quick settlement push sees £22m redress to consumers

    The Financial Ombudsman Service's HQ

  • Complaints about advisers to FOS fall

    Nausicaa Delfas, interim chief executive and chief ombudsman of the FOS

  • Ombudsman upholds lower percentage of complaints

    The HQ building for the Financial Ombudsman Service

  • FOS set to shake up fees in major overhaul

    FOS HQ

  • FOS plans to freeze levy and case fees

    FOS CEO Abby Thomas

  • Baroness Manzoor reappointed as FOS chair

    Financial Ombudsman Service HQ

  • Ombudsman consults on complaints data

    Financial Ombudsman Service website

  • Pension and investment complaints fall by 8%

    FOS website

  • FOS adviser complaints hold steady

    Abby Thomas, chief executive and chief ombudsman of the Financial Ombudsman Service

  • 20% rise in complaints about FCA decisions

    FCA HQ

  • 4 advisers join FOS list of firms hit by most complaints

    Financial Ombudsman Service HQ

  • 20% rise in decumulation and pension complaints - FCA

    FCA / FOS complaints data

  • Editor’s Comment: A new pot of honey for PPI firms?

    Editor Kevin O'Donnell

  • FCA rejects allowing more SMEs complaint rights 

    FCA HQ in London

  • BSPS cases set to decline in 2024 says FOS

    FOS Business Plans and Budget

  • New Regulators' Complaints Commissioner appointed

    Rachel Kent

  • Ombudsman expects 10% increase in cases

    Abby Thomas, chief ombudsman of the Financial Ombudsman Service

  • FOS warns complaints could soar to 210,000 this year

    FOS CEO Abby Thomas

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