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  • FOS complaints jump by 20% in 6 months

    Abby Thomas, chief executive and chief ombudsman at the Financial Ombudsman Service

  • FCA to improve Gabriel returns system after complaint upheld

    FCA logo

  • PIMFA urges higher FOS case fees for CMCs

    PIMFA's Simon Harrington

  • Guest Column: 5 ways to handle complaints better

    Kate Monserrate of Simplify Consulting

  • FCA data shows fall in whistleblowing reports

    FCA Q2 whistleblowing date: type of reports. Source: FCA

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