Average investment product documents sent to clients remain over 21,000 words long two years on from the FCA's Consumer Duty coming into force.

It appears that the Consumer Duty has resulted in several positive outcomes, however one thing it has failed to shift is the mountain of paperwork which still deluges most clients.

Just over half of UK households (51%) will need to use property wealth in retirement to maintain a comfortable standard of living, according to a new report.

The FCA has told banks and building societies they need to make “improvements” when it comes to dealing with customers affected by bereavement or registering a power of attorney.