James Hay bosses say they are focused on “getting the basics right” on service but acknowledged there was “some way to go”, as the firm reported an adjusted operating profit £7.1 million.

Friends and industry colleagues of Simon Chamberlain have expressed their sadness and shock after his sudden death last week. They have hailed his leadership and dry sense of humour, while noting his commitment to his family and business.

Investment research and fund ratings company RSMR has unveiled a new rating service for Discretionary Fund Managers (DFMs).

Former Pensions Minister Ros Altmann has criticised today’s new state pension review for rejecting early access.

A state pension ‘train crash’ looms, the PFS has warned today, after the latest review emerged.

The FSCS has this afternoon named 40 companies that are in default.

Synaptic Software has launched its faster life assurance quotation and transaction service called Cover Me Now. The service went live on Friday 31 March with the aim of helping advisers speed up protection quotes.

Pension professionals fear a one size fits all ‘auto-drawdown’ policy will hurt clients, and they have suggested advice vouchers should be re-examined.

Financial advisers have shared their opinions on the service they receive from over 200 providers including platforms and DFMs.

A 3,000 strong adviser network is launching a new discretionary service next month.