Financial services firms could be barred from using premium rate telephone numbers for customers as part of a series of proposals from the FCA on changes to the rules on complaint handling and post-sale telephone calls. Read more...

The Financial Conduct Authority is proposing new requirements that would apply when mutual society shares are sold to ordinary retail investors.

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Interim findings from the latest FCA research suggest that banks are paying lower interest rates to customers on savings accounts because consumers are failing to shop around, staying put with poorly-paying accounts for many years. Read more...

The Financial Conduct Authority has published final rules which will ban the promotion of Unregulated Collective Investment Schemes (UCIS). Read more...