Nearly four in ten Financial Planning professionals could be entering the robo-adviser market in the next 12 months, Financial Planning Today’s research suggests.

A Financial Planner has described how he dealt with clients whose filing system was “basically a series of plastic tubs”.

A Financial Planner says the sector must discover how to help people beat the “fear of seeking advice”.

Listening to clients that decide to leave can provide “massively useful insights”, a Financial Planner says.