A group of industry campaigners has called on Financial Planners to estimate the cost of relying on hard copy Letters of Authority (LOA).

Adviser platform James Hay has partnered with Origo to launch a Unipass Letter of Authority service.

Delays in getting responses to letters of authority (LOA) and transfers are causing a headache for Financial Planners who are seeing client engagement levels drop as a result, according to a new report.