PPI sees complaints to the Ombudsman soar to record levels

Wednesday, 30 January 2013
Articles
Complaints received during three months to 31 Dec 2012. Source: FOS
Total complaints received by the Financial Ombudsman Service increased by 75 per cent in the three months to the end of 2012. Read more...

FOS chief dismisses claims of rising 'compensation culture'

Thursday, 11 October 2012
Articles
Natalie Ceeney, FOS chief executive and chief ombudsman
Chief executive of the Financial Ombudman Service Natalie Ceeney has dismissed suggestions that more people are making fraudulent claims. Read more...
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