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  • Scam complaints to Ombudsman rise by a fifth

    There was an increase in the numbers of complaints which contained the features of more than one scam.

  • 4 advisers join FOS list of firms hit by most complaints

    Financial Ombudsman Service HQ

  • FCA rejects allowing more SMEs complaint rights 

    FCA HQ in London

  • FOS publishes plans to charge CMCs

    FOS website

  • BSPS cases set to decline in 2024 says FOS

    FOS Business Plans and Budget

  • Ombudsman expects 10% increase in cases

    Abby Thomas, chief ombudsman of the Financial Ombudsman Service

  • FOS rapped by ICO over poor response times

    FOS website

  • FOS increases maximum award limit

    FOS website

  • FOS complaints jump by 20% in 6 months

    Abby Thomas, chief executive and chief ombudsman at the Financial Ombudsman Service

  • Ombudsman to charge CMCs £250 per case

    The Ombudsman has said it will charge £250 for CMCs to lodge a case

  • FOS cases up 20% year on year to nearly 200,000

    FOS CEO Abby Thomas

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