Jargon must be binned as part of an FCA shake up to simplify switching between cash savings accounts, providers have been told. Read more ...

A one-day target for finance firms to resolve customer complaints is to be abolished while premium rate charges will be banned. Read more ...

The chief executive of HSBC has taken up a key regulatory role by becoming the new chair of the FCA Practitioner Panel. Read more ...

Robo-advice is a “tremendous asset” to planners who will all be utilising such tools in coming years, says Life Planning founder George Kinder. Read more ...

The number of Fidelity’s customers using Pension Wise before contacting the company has risen to 20%. Read more ...

Almost half of advisers have been encouraging their clients to invest in multi asset products in response to the current market volatility, a study suggests. Read more ...

Apple’s former retail chief has been snapped up by Octopus Investments. Read more ...

An IFP corporate member claims it has created a ‘best of both’ solution to the problem of annuity versus flexi-access drawdown. Read more ...

Consumer champion Which? has called for the Government and FCA to step in and shake up income drawdown charges. Read more ...

The proportion of ISA related complaints which were upheld by the Financial Ombudsman Service in the first quarter this financial year was lower than the trend over the last two years. Read more ...