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FOS reports 117,000 fewer complaints

The Financial Ombudsman Service saw a sharp drop in complaints over the past year, down nearly 117,000 to 271,468 in 2019/20, according to its annual complaints data published today.

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FOS confirms max comp to rise to £355,000

The Financial Ombudsman Service is to increase its maximum compensation award for 2020/21 to £355,000 per case, a £5,000 increase on 2019.

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FOS to use £24.5m of reserves to freeze levies

The Financial Ombudsman Service will use £24.5m of its reserves to freeze its levies for the 2020/21 financial year.

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Ambulance chasers spur huge jump in SIPP complaints

Claims management companies and law firms are submitting two thirds of all SIPP complaints - double the percentage seen in the previous year, according to Financial Ombudsman Service (FOS) figures out today.

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