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FCA details goodwill payments for complaint delays

The Financial Conduct Authority (FCA) has outlined its approach to making ex-gratia payments due to avoidable delays in its complaint handling.


Interventions have improved says FCA in BSPS probe

The Financial Conduct Authority (FCA) is getting better at timely consumer interventions, chief executive Nikhil Rathi has told MPs during their probe into the British Steel Pensions Scheme (BSPS) scandal.


FCA rejects FSCS access for advised crypto investments

The Financial Conduct Authority has ruled out allowing access to bodies such as the Financial Services Compensation Scheme for crypto currency investors, even if they have received advice.


FCA bans adviser after 13 FOS complaints

The FCA has barred a financial adviser indefinitely from carrying out regulated activities after 13 complaints to the Financial Ombudsman Scheme (FOS).

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