The Financial Conduct Authority (FCA) has outlined its approach to making ex-gratia payments due to avoidable delays in its complaint handling.

Phil Smith, founder and former group CEO of Embark, has been appointed as a non-executive director at fintech and support services firm Fintel.

Over two thirds (72%) of financial advisers think providers do not give enough clear and consistent information about how to complete expressions of wishes.

Wealth manager and Financial Planner Tilney Smith & Williamson has hired Neil Coxhead from Waystone to be the new head of its £10bn ACD (authorised corporate director) fund host and admin arm.

Several million young people in the UK are believed to be following so-called social media financial influencers or ‘finfluencers,’ according to new research.

The Serious Fraud Office is to return over £1m to more than 200 victims of one of the UK’s biggest ever boiler room frauds.

Financial Planning-focused wealth manager Brown Shipley has appointed Mark Flynn as its new managing director and head of Scotland.

The Financial Services Compensation Scheme has taken the unusual step of naming two firms suspected of trying to scam LCF mini-bond victims.

Seven in ten financial advisers have increased their technology budgets over the last year, according to a new report.

The City of Plymouth Credit Union Limited in Devon has been declared in default by the Financial Services Compensation Scheme (FSCS), opening the door to members to claim compensation expected to be in the region of £1.2m in total.