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FOS to raise case fee by £100 to £750

The Financial Ombudsman is to increase its case fee by £100 to £750, according to its new budget and financial plans published today.

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FOS to axe 150 jobs as PPI claims fall

The Financial Ombudsman Scheme is planning to cut 150 jobs, including management positions, due mainly to a rapid decline in PPI work follow the ending of PPI claims to the Ombudsman.

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FOS CEO steps down amid complaints backlog

The CEO of the Financial Ombudsman Service, Caroline Wayman, has resigned amid mounting pressure on the ombudsman with the Coronavirus pandemic seeing a 50% surge in consumer complaints.

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FOS axes 128 staff at cost of £3.1m

 

The Financial Ombudsman Services has made 128 staff redundant over the past 12 months as its workload has fallen, according to its 2019/20 Annual Report and Accounts.

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