Ombudsman reports 23% increase in pension complaints

The Financial Ombudsman’s annual review has revealed a significant increase in complaints about personal pension plans.

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Top 6 most complained about advisory firms revealed by FOS

The advisory firm most complained about to the Financial Ombudsman Service for the last six months of 2015 was Sesame.

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Create a smartphone app to help solve advice gap, regulators told

An international pensions provider has called for the UK to create an industry-standard smartphone app to help people select what form of advice they require.

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Proportion of upheld ISA complaints falls against annual trends

The proportion of ISA related complaints which were upheld by the Financial Ombudsman Service in the first quarter this financial year was lower than the trend over the last two years. Read more...

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