Ambulance chasers spur huge jump in SIPP complaints

Claims management companies and law firms are submitting two thirds of all SIPP complaints - double the percentage seen in the previous year, according to Financial Ombudsman Service (FOS) figures out today.

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FOS gets new jurisdiction over 'ambulance chasers'

The Financial Ombudsman Service has expanded its remit to include more small business and claims management companies, so called ‘ambulance chasers’.

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FOS seeks input on 2019/20 strategy and budget

The Financial Ombudsman Service (FOS) has today published a public consultation about its proposed strategic plans and budget for the financial year 2019/20, together with an update on numbers for the current financial year (2018/19).

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FOS tells banks to avoid blaming fraud victims for scams

The Financial Ombudsman Service has told banks they should take into account the “evolution and sophistication” of frauds and scams – and not simply assume that their customers were “grossly negligent.”  

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