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As you might have guessed from previous blogs I think we have some excellent people in our profession. These people are passionate about getting the best outcomes for their clients, but also find time to encourage others along. There are no monopolies on good ideas and more than enough potential clients to go around. Passionate people attract each other and form collaborations.

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“Age is no guarantee of efficiency and youth is no guarantee of innovation.”

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I was bothered more than most by the banking crisis of 2007-8 and the following great recession. I’d started work in the industry in the Great Recession of 73/74, and was part of the early Financial Planning and fee-only communities in America, reacting to the institutionalisation and product sales orientation of the bulk of the profession. 

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Like many of you, I’m sure, there is always a never-ending “to do” list of things that need to be done – work for clients, regulatory and compliance demands and plenty of work to be done on building and developing the business. 

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This weekend I had the pleasure of hosting the Christmas Lights switch-on event in our village.

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Regardless of a client’s personal circumstances, they are likely to have concerns about their financial future.  As such, when clients seek financial advice for the first time, often their primary focus is on receiving guidance on how to invest money wisely, ensuring they get good returns for years to come.

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Robo-advisers are encroaching on IFAs more than ever before. How? By complementing their algorithms with human advisers. 

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“There is one and only one social responsibility of business – to use its resources and engage in activities designed to improve its profits so long as it stays within the rules of the game, which is to say, engages in open and free competition, without deception or fraud.” [Milton Friedman, Capitalism and Freedom, 1962.] How things have changed!

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What exactly is the purpose of Financial Planning? How do we represent it to the public? Why should they feel compelled to engage and pay fees for it? What is the value? I’m not going to go deeply philosophical on you – don’t worry! But what is it that we do? What purpose – economic, social, or other – do we serve? If we aren’t clear in our own minds how can we help clients to realise the importance of what we do.

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After celebrating 23 years in Financial Planning this year, I realise there are some clients who you just get along with, you hit it off on day one and as far as you’re concerned, life is good. However, I am sure there are others who you struggle to really get to know? You just don’t have that same connection with! You could be speaking in different languages. Maybe you are?


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