PPI sees complaints to the Ombudsman soar to record levels

Wednesday, 30 January 2013
Articles
Complaints received during three months to 31 Dec 2012. Source: FOS
Total complaints received by the Financial Ombudsman Service increased by 75 per cent in the three months to the end of 2012. Read more...

Ombudsman proposes to increase compulsory levy to £23m

Thursday, 10 January 2013
Articles
Natalie Ceeney, chief executive of FOS
The Financial Ombudsman Service is consulting on a 30 per cent levy increase from £17.7m to £23m. Read more...

Barclays warns of 'real harm' caused by claims management companies

Thursday, 01 November 2012
Articles
Barclays logo
Barclays has criticised the tactics used by claims management companies regarding payment protection insurance. Read more...

Ombudsman warns that insurance complaints are on the up

Wednesday, 19 September 2012
Articles
Natalie Ceeney, chief executive of FOS
Natalie Ceeney, chief executive of the Financial Ombudsman Service, has warned insurers that the Ombudsman has seen a rise in complaints about insurance firms. Read more...
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