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Budget trouble for Ombudsman as complaints rise

In a 2018/19 budget consultation paper released today the Financial Ombudsman Service (FOS) has warned that it is expecting to receive more complaints than the budget it has available to deal with them. 


Widow wins £80k death benefit claim against pensions firm

An ombudsman has ruled in favour of a widow who complained about a pensions firm, ordering it to pay nearly £80,000 in lump sum death benefits.


FOS rules against IFA over Sipps property case

The FOS has ruled against an IFA firm over a Sipps case, concluding that ‘unsuitable advice’ was given.


FOS rules firm was wrong over insistent client claim

The FOS has ruled a firm was wrong over its claims that a man it advised was an insistent client and ordered it to pay compensation.

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