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Budget trouble for Ombudsman as complaints rise

In a 2018/19 budget consultation paper released today the Financial Ombudsman Service (FOS) has warned that it is expecting to receive more complaints than the budget it has available to deal with them. 

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Widow wins £80k death benefit claim against pensions firm

An ombudsman has ruled in favour of a widow who complained about a pensions firm, ordering it to pay nearly £80,000 in lump sum death benefits.

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FOS rules against IFA over Sipps property case

The FOS has ruled against an IFA firm over a Sipps case, concluding that ‘unsuitable advice’ was given.

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FOS rules firm was wrong over insistent client claim

The FOS has ruled a firm was wrong over its claims that a man it advised was an insistent client and ordered it to pay compensation.

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