PPI sees complaints to the Ombudsman soar to record levels

Wednesday, 30 January 2013
Articles
Complaints received during three months to 31 Dec 2012. Source: FOS
Total complaints received by the Financial Ombudsman Service increased by 75 per cent in the three months to the end of 2012. Read more...

Regulators publish guidance on avoiding a new PPI debacle

Thursday, 24 January 2013
Articles
FSA HQ
The Financial Services Authority and the Office of Fair Trading have jointly published final guidance to help prevent the problems associated with Payment Protection Insurance recurring in a new generation of products. Read more...

FSA in talks with BBA on deadline for PPI claims

Monday, 21 January 2013
Articles
FSA HQ
The Financial Services Authority has been approached by the British Bankers' Association to discuss the potential for a time limit on payment protection insurance claims. Read more...

Ombudsman proposes to increase compulsory levy to £23m

Thursday, 10 January 2013
Articles
Natalie Ceeney, chief executive of FOS
The Financial Ombudsman Service is consulting on a 30 per cent levy increase from £17.7m to £23m. Read more...
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