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Interventions have improved says FCA in BSPS probe
John Moret: The post-Carey risk of SIPP complaints surge
FOS quick settlement push sees £22m redress to consumers
FOS engages mobile phone expert as new CEO
FOS considers funding model shake-up
Complaints about advisers to FOS fall
Securities firm linked to SIPP adviser fails
FOS appoints deputy chief ombudsman and COO
Ombudsman upholds lower percentage of complaints
FOS set to shake up fees in major overhaul
Consumer satisfaction slips at FOS despite backlog cut
FOS productivity up 12% but levy rises 10%
FOS plans to freeze levy and case fees
Editor’s Comment: Rise in firm failures must stop
Baroness Manzoor reappointed as FOS chair
FOS uphold rate steady at 35% as complaints rise
Ombudsman consults on complaints data
FOS to raise maximum award to £415,000
FOS to freeze case fee at £750
Regulators hail effectiveness of working together
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