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  • FOS Chief Ombudsman Ceeney steps down after 4 years

    Chief Ombudsman Natalie Ceeney

  • Ombudsman deals with record 2.3m disputes

    Financial Ombudsman website

  • Ombudsman to add 200 staff but cuts budget and freezes levy

    FOS offices

  • FOS cuts its budget for 2015/16 to £223.9 million

    FOS offices

  • FCA's Wheatley raises concerns on Power of Attorney abuses

    FCA chief executive Martin Wheatley

  • Ombudsman annuity cases rise as adviser complaints fall

    The report

  • UCIS: Rule changes lead to investors questioning advice

    FOS building

  • Proportion of upheld ISA complaints falls against annual trends

  • Ombudsman complaints rise 8% in first half of 2015

    FOS headquarters

  • 'No key difference between FCA and FOS but we're all humans'

  • 26% of FOS pension complaints upheld

    FOS building

  • FOS £150k compensation cap may be raised

  • Ombudsman plans to freeze case fees again

    FOS headquarters

  • Top 6 most complained about advisory firms revealed by FOS

  • FOS to collect £24.5m fees from industry

  • 'FOS decision makers should be as qualified as advisers'

  • Ombudsman reports 23% increase in pension complaints

    FOS website

  • Advice requirement sparks pension freedom complaints

    a chart from the FOS report

  • Sipps beat PPI to top FOS upheld complaints rate

    FOS building

  • Sharp rise in suspected mis-selling of ISAs

    MoneyFarm's logo

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