FCA figures show a 13% surge in complaints

Complaints against financial services firms rose by 13% in the second half of last year, according to figures released by the FCA today.


Advisers lose complaints case over ‘misleading’ ads

A probe into a financial advisory firm has found it made misleading claims on its website related to tax planning.


FOS SIPPs cases set to be 25% up year on year

Latest figures from the Financial Ombudsman Service suggest SIPPs complaints in the current Ombudsman year will be 25% up on the previous year.


Budget trouble for Ombudsman as complaints rise

In a 2018/19 budget consultation paper released today the Financial Ombudsman Service (FOS) has warned that it is expecting to receive more complaints than the budget it has available to deal with them. 

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