FOS sees 13% jump in new cases in first half

The Financial Ombudsman Service recorded a total of 170,000 new cases in the first six months of this year, up 13% on 2016.

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FOS upheld almost 4 in 10 complaints on sales and advice

Nearly four out of ten resolved complaints against financial advisers about sales and advice were upheld by the FOS in 2016/17.

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FCA complaints league tables show leading offenders

The firms which had the most complaints registered against them relating to pensions and decumulation were revealed today by the FCA.

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FOS: Which 20 firms were ruled against the most?

The top 20 firms with the highest proportion of FOS complaints resolved in favour of the consumer in the life, pensions and decumulation category have been named.

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