Competition watchdog says loyal consumers ‘exploited’ by firms

The Competition and Markets Authority (CMA) has said loyal consumers are being “exploited” by firms.


FCA fines Santander £32.8m for failings on estates

The Financial Conduct Authority has fined Santander £32.8m for failing to effectively deal with the accounts and investments of deceased customers over several years.


FOS seeks input on 2019/20 strategy and budget

The Financial Ombudsman Service (FOS) has today published a public consultation about its proposed strategic plans and budget for the financial year 2019/20, together with an update on numbers for the current financial year (2018/19).


FCA bans DFM from carrying out regulated activity

The FCA has ordered a DFM to cease all regulated activity without express permission from the regulator.

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