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Complaints rise to 3.32m in first half of 2017

FCA data released today shows that number of complaints recorded by firms rose to 3.32 million in the first half of 2017 compared to 3.04 million in the second half of 2016.

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FOS sees 13% jump in new cases in first half

The Financial Ombudsman Service recorded a total of 170,000 new cases in the first six months of this year, up 13% on 2016.

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FOS upheld almost 4 in 10 complaints on sales and advice

Nearly four out of ten resolved complaints against financial advisers about sales and advice were upheld by the FOS in 2016/17.

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FCA complaints league tables show leading offenders

The firms which had the most complaints registered against them relating to pensions and decumulation were revealed today by the FCA.

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