FOS axes 128 staff at cost of £3.1m

 

The Financial Ombudsman Services has made 128 staff redundant over the past 12 months as its workload has fallen, according to its 2019/20 Annual Report and Accounts.

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FOS complaints fall to lowest level for 7 years

The number of complaints dealt with by the Financial Ombudsman Scheme has fallen to its lowest level for at least 7 years.

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FOS receives 3,500 Coronavirus related complaints

Rejected insurance claims and complaints about the speed of providers' admin have formed the majority of the 3,500 Coronavirus pandemic-related complaints received by the Financial Ombudsman Service.

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Planner firms sign up for Women in Finance Charter

More Financial Planning firms have signed up for the Treasury-backed Women in Finance Charter despite news that some organisations have missed targets, including the CII.

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