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FOS considers funding model shake-up

The Financial Ombudsman Service has proposed changes to its funding model to more accurately reflect the cost of individual cases.


Integrity IFA scolded by FOS for ignoring client complaints

The Financial Ombudsman Service has upheld two complaints about Integrity IFA’s advice involving unregulated investments in SIPPs and scolded the advice firm for ignoring clients and the ombudsman.


Ombudsman accuses DWP of maladministration

The Parliamentary and Health Ombudsman has accused the Department for Work and Pensions (DWP) of failing to provide accurate, adequate, and timely information about changes to the State Pension age for women.


FCA exec is appointed interim FOS CEO

The Financial Ombudsman Service has appointed FCA executive Nausicaa Delfas as its interim chief executive and chief ombudsman following the departure of Caroline Wayman.

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